The Client
The client is an East African buyer specializing in packaging films. As a key player in the region, the client faced a significant challenge in sourcing high quality, specialized films to meet their specific requirements.
● Industry Experience: 5+ Years
● Company Size: 150+ Employees
● Geographical Presence: 1 Country
The Challenge
The client struggled with the scarcity of quality, specialized packaging films in the East African market. Their search for reliable suppliers who could meet their stringent standards for packaging materials proved to be a daunting task.
A Strategic Approach and Solution by Longshore Recognizing the client’s challenge, Longshore, an Indian trading and exports company, took a comprehensive approach to address the client’s needs. The entire process, from engaging with manufacturers to delivering the final products, spanned four months. This time frame allowed for a thorough exploration of options, sample evaluations, and quality assurance measures. The following steps were taken to provide a tailored solution:
- Engagement with Multiple Manufacturers: Longshore engaged with multiple film manufacturers to identify those capable of meeting the client’s specific requirements.
- Sample Sharing: To demonstrate the quality of the films, Longshore facilitated the sharing of samples between the selected manufacturers and the client.
- Technical Support: Longshore provided continuous technical support to the client throughout the process, including addressing technical queries and providing guidance on product usage.
- Quality Control Discussions: Rigorous quality control discussions were conducted to align the manufacturing processes with the client’s quality standards.
The Impact
Longshore’s strategic approach produced significant positive results and is a prime example of its dedication to comprehending client needs and offering specialized, value-driven solutions in the dynamic world of exports and international trade.
- Export of Quality Films: Longshore successfully exported high-quality, specialized films to the client in Ethiopia.
- Cost-Effective Logistics: Specialized film supplies were strategically clubbed with another shipment, reducing the overall cost of transportation for the client.
- Customs Clearance Support: Longshore went the extra mile by providing customs clearance support in Ethiopia.